Greetings, keepers of the night. Welcome to Spooky Threads, your sanctuary for dark and mystical attire. By accessing our realm at newhalloweenwear.com, you agree to abide by these Terms and Conditions. Please read them carefully, as they govern your journey through our shadowy marketplace. If you do not agree with any part of these terms, we regretfully advise you to refrain from using our services. We value your trust and strive to create a transparent, enchanting experience for all who embrace their darkness.

1. Introduction to Our Realm

Spooky Threads (“we,” “our,” or “us”) operates the website newhalloweenwear.com, offering Gothic and Steampunk clothing and accessories. Our domain is located at 3 Kimball Street, Marblehead, US 01945. These Terms and Conditions apply to all visitors, users, and purchasers who enter our digital crypt. By using our site, you acknowledge that you are at least 18 years of age or have parental consent to engage in transactions. We reserve the right to update these terms at any time; continued use after changes constitutes acceptance.

2. User Obligations and Responsibilities

As a dweller in our shadowy realm, you agree to:

  • Provide accurate and complete information when creating an account or placing an order.
  • Maintain the confidentiality of your account credentials and notify us immediately of any unauthorized use.
  • Use our website only for lawful purposes and not engage in activities that could harm our realm, such as hacking or spreading malicious content.
  • Respect our intellectual property and not reproduce, distribute, or exploit our designs without permission.
  • Adhere to our shipping and return policies, including timely initiation of returns and proper packaging.

Failure to comply may result in suspension of access or legal action. We value a respectful community and may terminate accounts for abusive behavior.

3. Products and Services Description

Our offerings include Gothic dresses, jackets, coats, skirts, tops, trousers, leggings, shorts, and Steampunk clothing, crafted for those who celebrate the dark and mysterious. Each garment is described with care, but please note:

  • Colors and details may vary slightly due to monitor settings or mystical enchantments.
  • Items are subject to availability; if an item is out of stock, we will notify you promptly.
  • We do not ship to all realms; currently, we exclude remote regions of Asia and other isolated territories due to logistical constraints.

We strive for accuracy, but if an item does not meet your expectations, our return rituals are here to assist.

4. Order and Payment Terms

Placing an Order

To acquire our dark garments, simply select your items and proceed to checkout. You must provide a valid shipping address and contact information. Once an order is placed, it forms a binding contract, subject to availability and these terms.

Payment Methods

We accept payments through Visa, MasterCard, JCB, and PayPal. All transactions are secured with encryption to protect your dark essence. By providing payment details, you confirm authorization for the purchase. If payment fails, we may cancel the order.

Pricing and Taxes

Prices are listed in USD and include applicable taxes unless stated otherwise. We reserve the right to adjust prices due to market fluctuations or mystical events; however, orders already confirmed will not be affected.

Order Processing and Shipping

After purchase, our shadow dwellers process orders within 1-2 business days. Shipping options include:

  • Standard Shipping: $12.95 via DHL or FedEx, delivering within 10-15 business days after dispatch.
  • Free Shipping: For orders over $50, via EMS, delivering within 15-25 business days after dispatch.

Delivery times are estimates and not guaranteed, as forces beyond our control may cause delays. You are responsible for providing a correct address; if a package is lost due to errors, we cannot offer refunds.

5. Return and Exchange Rituals

We understand that sometimes a garment may not align with your shadowy essence. Our return and exchange policies are designed with fairness in mind:

  • You have 15 days from the date your package arrives to initiate a return or exchange.
  • Items must be in original condition: unworn, unwashed, undamaged, with all tags attached and in original packaging.
  • Non-returnable items include Gothic leggings, intimate apparel (for hygiene), custom/altered items, and items damaged after leaving our crypt.
  • To begin, contact us at [email protected] with the required details. We will provide a return authorization within 2-3 business days.
  • Return shipping costs are your responsibility, unless the item was damaged or incorrect upon arrival.
  • Refunds are processed within 5-7 business days of receipt, issued to the original payment method. Original shipping fees are non-refundable.

For exchanges, follow the same process and specify your desired item. If the exchange item costs more, you must pay the difference; if less, we will refund the balance.

6. Intellectual Property

All content on this website, including designs, text, images, and logos, is the property of Spooky Threads and protected by copyright and trademark laws. You may not use, copy, or distribute any content without our written permission. Unauthorized use may result in legal action. We encourage sharing our dark aesthetic but ask that you credit us appropriately.

7. Limitation of Liability

While we enchant our garments with care, Spooky Threads shall not be liable for:

  • Any indirect, incidental, or consequential damages arising from the use of our products or website.
  • Delays in shipping caused by carriers, weather, or other unforeseen events.
  • Minor variations in product appearance due to digital displays or crafting processes.
  • Loss or damage to return packages in transit; we recommend using trackable shipping methods.

Our total liability for any claim related to your use of the site or products shall not exceed the purchase price of the items in question. This limitation applies to the fullest extent permitted by law.

8. General Provisions

These Terms and Conditions constitute the entire agreement between you and Spooky Threads. If any provision is deemed invalid, the remainder shall remain in effect. Our failure to enforce a right does not waive it. Disputes shall be governed by the laws of the United States, with jurisdiction in Marblehead, US. For questions, contact our guardians at [email protected].

Embrace your darkness. Define your style.

Spooky Threads | 3 Kimball Street, Marblehead, US 01945 | newhalloweenwear.com